Questions and policies

Where is Classic Serviced Apartments located?

Harihar Bhawan, Pulchowk, Lalitpur — opposite the UN headquarters and beside the Sajha petrol pump. A convenient and peaceful location with easy access to Kathmandu and major attractions, business areas, restaurants, and essential services.

What types of apartments do you offer?

We offer fully furnished studio, two-bedroom, and three-bedroom apartments, designed to accommodate both short-term and long-term stays.

Are the apartments fully furnished?

Yes. All our apartments are fully furnished and thoughtfully equipped to provide the comfort and convenience of a home away from home.

Are the apartments suitable for families and business travelers?

Absolutely. Our spacious apartments suit families, couples, business travelers, and guests looking for an extended stay, with the flexibility and comfort of a private residence.

Do you offer short-term and long-term stays?

Yes. We welcome both short-term and long-term guests. Longer stays of 7 nights or more get 25–40% off, depending on the apartment type and duration — contact us for details.

How do I book?

Send us your dates through the form and staff will reply with what is available and what it costs. Nothing is charged on this website. You can also reserve through our available online booking platforms, or contact us directly for availability, apartment options, and long-term rates.

What are the check-in and check-out times?

Our standard check-in and check-out times are provided with your booking confirmation. Early check-in and late check-out may be available on request, depending on availability.

Can you pick me up from the airport?

Yes. We provide airport pick-up and drop-off around the clock. The price depends on the size of vehicle you need, so tell us your party size when you enquire.

Is parking available?

Parking availability varies with the apartment and current occupancy. Contact us in advance so we can confirm the parking arrangements for your stay.

Do the apartments have a kitchen?

Yes. Each apartment comes with a fully equipped kitchen, so you can comfortably prepare your own meals during your stay.

Is Wi-Fi available?

Yes. Complimentary Wi-Fi is available throughout your stay.

Do you provide housekeeping?

Yes. We provide daily housekeeping, except on Saturdays, to help ensure a clean and comfortable stay.

Is laundry service available?

Yes. We provide complimentary laundry service, subject to our laundry service guidelines and applicable terms.

Is hot water and drinking water available?

Yes. Hot water is available for showers and daily use. Drinking water is also provided, with Aqua 100 water jar refills available for guests.

Is the property secure?

Yes. Guest safety is one of our priorities. The property has 24/7 security, giving guests added peace of mind throughout their stay.

Can you arrange anything else — car rental, groceries, extra cleaning?

Yes, on request. We arrange car rentals for travel within and beyond the valley, grocery deliveries, and other customised services. Some of these are provided through external partners, so please ask in advance; additional charges apply.

Is someone available if I need help during my stay?

Yes. Staff are on site around the clock — assistance is a call or message away. Our host is also glad to point you to local food, landmarks, and nearby hiking and trekking routes.

Can I extend my stay after checking in?

Yes. Stay extensions are welcome subject to availability. Let our team know as early as possible so we can assist with your request.

Is the building step-free? Is there a lift?

There is a lift, and it serves every floor. Every apartment is upstairs — the studio is on the sixth floor.

The street entrance is not step-free: there are three steps up from the pavement to the front door, which you can see in the photograph on our location page.

If those steps are a problem for you, please contact us before you book and we will tell you exactly what we can do. We would rather work it out with you than have you find out on arrival.